The Swanston Hotel Melbourne Grand Mercure

ex. Mercure Grand Hotel on Swanston

195 Swanston Street, Melbourne, VIC, Australia, 3000show map
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2Guests1room
Highlights
8
FabulousBased on  139 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Australia

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Overview

The Swanston Hotel Melbourne Grand Mercure is a 4-star comfortable accommodation to stay in Melbourne. The hotel was opened in 1990, renovated in 2005 and is housed in a 13-storey building.

Thanks to its unique location, The Swanston Hotel Melbourne Grand Mercure provides direct access to a gallery and a cathedral as well as Crown Casino, which is about 15 minutes` walk. The venue is set within 5 km from Melbourne city center.

Within walking distance of South Yarra district with casinos, a concert hall and restaurants.

Guests can reach The Swanston Hotel Melbourne Grand Mercure by car from Essendon airport in 25 minutes.

Rooms

There are 200 non-smoking rooms appointed with climate control, central heating, coffee/tea makers, a dining area and a work desk. The rooms have a view over the city. Guests can make use of private bathrooms with a bathtub, a hairdryer and a shower cap.

Eat & Drink

A day at The Swanston Hotel Melbourne Grand Mercure begins with a hearty breakfast. There is a restaurant serving local dishes on site. Guests are welcome to the Chic & Cosy bar to relax with a drink. A 5-minute walk takes guests to the sushi bar Soul Cafe.

All visitors are offered a full breakfast for a fee. 

Services

Corporate travelers are free to use a business centre, a meeting room and computer rental offered on site.

Relax

The hotel caters to families with babysitting and cots. A fitness centre and an exercise room are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel at AUD 15 per day.

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible at a location nearby at AUD 15 per day.

Number of floors:   13.  Number of rooms:   202.

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Facilities
Wi-Fi

AUD 15 per day

Parking

AUD 15 per day

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Cafe
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Paid babysitting/ Child services
  • Children's buffet

Spa & Leisure

  • Indoor heated swimming pool
  • Massage

Room view

  • City view

Room features

  • Air conditioning
  • Individual heating
  • VIP room facilities
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Mini-fridge
  • Electric kettle
  • Microwave

Media

  • Flat-screen TV
  • Internet television
  • VCR/DVD
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEAll children4 - 18 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Melbourne AquariumMelbourne Aquarium1400 ft
St Paul's CathedralSt Paul's Cathedral1700 ft
Flinders Street StationFlinders Street Station1700 ft
Parliament Train StationParliament Train Station2000 ft
Flagstaff Train StationFlagstaff Train Station2300 ft
Her Majesty's TheatreHer Majesty's Theatre1400 ft
Royal Exhibition BuildingRoyal Exhibition Building3300 ft
Melbourne Central StationMelbourne Central Station1000 ft
Flagstaff StationFlagstaff Station2700 ft
Federation SquareFederation Square2100 ftCorner Swanston and Flinders Streets
Lygon StreetLygon Street2200 ftLygon Street
Old Treasury BuildingOld Treasury Building2700 ft20 Spring St
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Soul CafeSoul Cafe100 ft195 Swanston St
YoyogiYoyogi100 ft211-213 Swanston Street
GoGo SushiGoGo Sushi100 ft212 Swanson St
MekongMekong300 ft241 Swanston Street
Dainty SichuanDainty Sichuan100 ftLevel 2
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Melbourne ZooMelbourne Zoo2.1 mi
Southern Cross StationSouthern Cross Station4000 ft
Jolimont Train StationJolimont Train Station1.0 mi
South Yarra Train StationSouth Yarra Train Station2.3 mi
Melbourne Exhibition CentreMelbourne Exhibition Centre5000 ft
Rod Laver ArenaRod Laver Arena4600 ft
Etihad StadiumEtihad Stadium5000 ft
Melbourne MuseumMelbourne Museum3700 ft
Melbourne Arts CentreMelbourne Arts Centre3700 ft
St Kilda Sea BathsSt Kilda Sea Baths3.6 mi10-18 Jacka Bvd
Luna Park MelbourneLuna Park Melbourne3.8 mi18 Lower Esplanade
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Getting around
Airports
Essendon (MEB)11.7 mi
Train
Flinders Street Station2000 ft
Underground
Melbourne Central Station1400 ft
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Reviews
7.8
FabulousBased on  139  reviews

Rating by category:

10.0
Location
9.0
Rooms
10.0
Service
  • 7.8
    Fabulous

    Spacious room. Microwave oven and tea making facilities. Great location. Staff courteous and helpful. Breakfast good value for money if you purchase a $14 voucher the night before.

    Bathroom not cleaned well enough - tiny pieces of hair from previous occupant's shaving left around taps on basin. Temperature control for air conditioner not working properly.

  • 9.2
    Superb

    A great central location in the city. Close to transport and shops. Great sized rooms, that were clean and very comfortable. Noise from city traffic etc not head in room. Pool in Hotel was nice to have also.

    Shower in bathroom needed an update, not enough water pressure. Hand towel rail down too low to ground. Same for Kettle and Microwave. No good for persons with back backs to reach items so low.

  • 10.0
    Exclusive

    Location is superb, among good shops and cafes. Staffs are helpful and friendly. Room is clean. Good value for the rate we paid thru booking dotcom! We would recommend friends to stay in this hotel when they visit Melbourne.

  • 10.0
    Exclusive

    The room allocated to me was in a quiet position, modern, clean, with plenty of space. Just across the road from the main shopping areas, Myers, David Jones etc. All hotel staff friendly and helpful.

  • 8.8
    Superb

    The location was excellent and the rooms were comfortable and clean

    The noise from the street buskers until after 1.30 am was a real drawback

  • 7.8
    Fabulous

    This hotel was comfortable/affordable and the location was perfect. Shops, cafes, bars at your doorstep.

    The bathrooms need to be updated as this is classed as a 4.5 star hotel.

  • 7.4
    Very good

    The hotel is well located with easy access to shops, dining, transport and within walking distance to most of Melbourne attractions.

    I would have liked the hotel to have a buffet breakfast facility, sub tittles on the tv, the bar to be open on a Sunday and free internet buisness room for hotel guests. Not every one carries a lap top or has access to the internet via their phones.

  • 5.0
    Guest rating

    Only the location

    It was really "dingy" and dark. and humid and looked old and mouldy. Bathroom had mould and i paid a lot of money; will never go there again.

  • 8.2
    Fabulous

    Large Twin rooms Microwave toaster

  • 8.8
    Superb

    The staff were efficient and very pleasant. The rooms were extremely comfortable. The location was terrific, right in the centre of the city. The price through Booked.net was great value for the style of acommodation. Very happy with everything.

  • 10.0
    Exclusive

    The location is excellent, very close to shopping and trams to other suburbs and sight seeing. Also lots of surrounding restaurants and grocery supplies and every day needs. The rooms very very spacious and the beds were awesome. Cleanliness was very good

    Maybe the tv could be a bit bigger. We wanted a buffet breakfast one morning but the coccoon lounge only had toast and cereal.

  • 9.6
    Exclusive

    We loved the location and the friendlyness of the staff. They welcomed our young children and made them feel very comfortable on their first trip away.

    The pillows were hard, but oh well. We were tired anyway.

  • 10.0
    Exclusive

    Good service, great location, I always stay in this hotel when in Melbourne.

  • 9.6
    Exclusive

    The rooms are confortable and clean with enough facilities. The vicinity shopping, restaurants, casino, train and trams very good for tourists. The food was also very good at the Hotel. Will come back again

  • 9.6
    Exclusive

    Great friendly staff and an excellent location.

    Tea and coffee cups are far far too small. We used more tea and coffee because we has to make more cups to get a decent amount. Make cups bigger and you might find you use less consumable items or is there a stratergy behind small cups.

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Highlights
8
FabulousBased on  139 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Australia

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEAll children4 - 18 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Essendon (MEB)11.7 mi
Train
Flinders Street Station2000 ft
Underground
Melbourne Central Station1400 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room